Validation Guidelines on Citizen's Charter Compliance for the 2017 Performance-Based Bonus

Admin Jun 21, 2017

The guidelines on the validation of agencies Citizen's Charter has been released and shall be adopted, pursuant to CSC Resolution No. 1700814, to improve government agencies frontline services. Agencies with frontline services, including schools, shall conduct self-assessment of their existing Citizen's Charter with the goal of enhancing service standards.